![]() ![]() The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Review the other boxes and the list of support documents further down the page in case one of them applies. It may also help to temporarily disable any non-Microsoft anti-virus. ![]() When reinstalling right click on the downloaded setup file and use run as administrator. The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Do you have any third party anti-virus software? This can sometime interact badly with iTunes although a hard freeze is unusual.įor general advice see Troubleshooting issues with iTunes for Windows updates. ![]()
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